Legal
Terms, Deposits & Refunds
Who these terms cover
These terms apply to everyone who requests, books or pays for an appointment with The Luxurious Triple Threat by Sammi, a mobile beauty service owned and operated by Sammi Lafave in Lexington, Kentucky and surrounding areas. Submitting a booking request or making a payment means you accept them.
Requests are not appointments
Submitting the booking form creates a request only. Your appointment exists once Sammi confirms the date in writing and the deposit has been received. Requested times are not held until then.
Age and consent
Clients 18 and over book for themselves and may be asked for a valid photo ID. Clients aged 16 or 17 must have a parent or guardian present for the whole appointment and give consent. Services are not offered to anyone under 16.
Mobile appointment conditions
You agree to provide a clean, well-lit indoor space with a power outlet, access to running water and room to set up, and to keep pets, children and smoking out of the work area during the appointment. If the space is unsafe or unsuitable on arrival, the appointment may be rescheduled and treated as a late change.
Health, patch tests and suitability
You agree to disclose allergies, skin or eye conditions, recent treatments, pregnancy or breastfeeding, and any medication that affects the skin or nails. A patch test at least 24 hours ahead is required for first-time lash clients and anyone with sensitive eyes. Services are declined over broken, irritated, sunburnt or infected skin, eye irritation or infection, and active nail infections.
Deposits
A deposit confirms your appointment and holds the travel slot. The amount depends on the service, is shown before you pay, and is credited toward the price of your appointment. Deposits are charged by card through a secure payment processor; card details are never stored on this site.
Paying the balance
The remaining balance is the total for your service minus the deposit already paid. It can be paid by card from the same private payment link, or on the day of your appointment.
Rescheduling, cancellations and no-shows
Reschedule at least 24 hours ahead and your deposit transfers once. Changes inside 24 hours, no-shows, and appointments that cannot go ahead because the space or the skin is unsuitable or consent is missing, forfeit the deposit. Arriving unprepared may shorten the appointment.
If Sammi cancels
If an appointment has to be cancelled or moved by Sammi — illness, emergency, supplies or weather — you are offered the next available slot with your deposit intact, or a full refund of the deposit if you prefer not to rebook.
Refunds and corrections
Deposits are non-refundable, and completed services are non-refundable, because the time, travel and product cannot be returned. If something is not right, contact Sammi within 48 hours and she will do her best to correct it. Payments charged in error or duplicated are refunded in full to the original card, usually within 5–10 business days.
Results and aftercare
Tan depth, nail wear and lash retention depend on skin type, lifestyle and aftercare. Aftercare guidance is given at every appointment, and outcomes caused by aftercare not being followed are not grounds for a refund.
Photographs
Photographs of completed work may be shared as portfolio or promotional material without your name unless you ask otherwise. Tell Sammi in writing at any time and your photographs will not be published.
Changes and governing law
These terms may be updated from time to time; the version published here when you book is the version that applies. They are governed by the laws of the Commonwealth of Kentucky.
Contact
sammi@poeticdesignworks.com · 859-535-0032