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Legal

Privacy Policy

Who this covers

This policy covers Poetic Design Works and The Luxurious Triple Threat by Sammi, both operating from this website. Each business only sees the booking requests made for its own services.

What is collected

Booking requests and contact messages collect your name, email address, phone number, the service you want, your description of the work, placement, size, preferred dates and times, service address, budget range, reference links and any notes you choose to share. Payment records include the amount paid, the date, and a reference from the payment processor. Card numbers are never seen or stored by this site.

How it is used

Your information is used only to answer your request, quote and schedule your appointment, take deposits and balances, send confirmations, receipts and reminders, and keep the business records required for tax. It is never sold, rented, or shared for advertising.

Who else processes it

A small number of service providers handle information on our behalf: the secure database and hosting that runs this site, the payment processor that handles card payments, the email service used to send confirmations and receipts, and the calendar used to schedule appointments. Each only receives what it needs to do that job.

Storage, access and retention

Records are held in a secured database that only the business owners can read, and each owner can only read their own business. Internal notes are never shown publicly. Booking and payment records are kept while your appointment is active and afterwards only as long as needed for aftercare follow-up, accounting and tax obligations.

Photographs

Photographs of completed work may be published as portfolio or promotional material without your name unless you ask otherwise. Tell your artist in writing at any time and photographs of your work will not be published.

Your choices

You can ask for a copy of the information held about you, ask for corrections, ask that photographs not be used, or ask that your records be deleted where there is no legal reason to keep them. Contact details are below and requests are answered within a reasonable time.

Cookies and analytics

This site uses only what is needed to keep it working securely, such as a session for owner login. It does not run advertising trackers or sell visitor data.

Children

This site is not intended for children, and appointments are not booked for anyone under 18. Information is not knowingly collected from children.

Contact

Poetic Design Works: ryan@poeticdesignworks.com · 859-475-2539. The Luxurious Triple Threat by Sammi: sammi@poeticdesignworks.com · 859-535-0032.